Clear Help for Smart Lock Installation
A smart deadbolt should extend and retract freely before its motor is calibrated. A bolt that rubs the strike can drain batteries, produce false status, and shorten motor life.
Keep the mechanical override key, owner code, recovery information, and app account under the property owner’s control. Rental and managed-property installations also need a written plan for code changes and device transfer.
Before work starts: confirm the estimated scope, service-call terms, labor, parts or programming, and what could change the final price. The technician requests proof of ownership or authorization when access is involved.